Managing multiple stores and locations
Multiple locations sit under one organisation, sharing a catalogue while keeping stock, sales and reporting separate per site. This page covers when to use locations, how stock visibility works online, and how to keep staff scoped to their own shop.
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When you need locations rather than separate accounts
The test is whether inventory ever moves between sites, and whether you want consolidated reporting. If a piece can be transferred from shop A to shop B, or if you want one number for the business, use locations under one organisation. If the two businesses are genuinely unrelated — different legal entities, different owners, no shared stock — separate accounts are cleaner.
| Situation | Recommended setup |
|---|---|
| Two shops, shared stock, one owner | One organisation, two locations |
| Shop plus offsite warehouse | One organisation, warehouse as a location |
| Charity with several donation centres | One organisation, a location per centre |
| Two unrelated businesses you happen to own | Separate accounts |
How stock and locations interact online
Each item lives at a location. When it sells at that location, the marketplace listings for that item come down. The important consequence is that your online listings reflect real, findable stock — a sold item is never still listed because it moved to a different shop and nobody updated the record.
For unique inventory this is simple: one item, one location, one listing. For multi-quantity products you decide which locations contribute stock to your online channels, so a marketplace listing is not selling units that are physically committed to a shop floor two hours away.
Moving stock between locations
- 1
Scan or select the items
Barcode tags carry the SKU, so a transfer is a scan-and-confirm rather than a spreadsheet.
- 2
Set the destination
Choose the receiving location. The item's location updates and its history records the move.
- 3
Confirm on arrival
Receiving at the other end closes the loop so items in transit are not treated as sellable at either site.
Per-location reporting
Reports can be filtered by location, which is how you answer the questions that actually drive decisions: which shop turns inventory fastest, which categories work at which site, and whether a location is carrying more aged stock than it should. Consolidated totals sit alongside, so a board or an owner can see both views without exporting anything.
Keeping staff scoped to their shop
Team members are invited into the organisation with roles. Someone doing intake at one location does not need access to payouts, billing or another site's numbers. Scoping access is not only a security decision — it also makes the app simpler for people who only have one job to do in it.
Frequently asked questions
Do multiple locations cost extra?
Location support depends on your plan tier. Check the pricing page for the current limits, or get in touch if you are running an unusual number of sites and want to talk through the right plan.
Can each location have its own register?
Yes. Each site can check out independently while sharing the same catalogue and organisation-level reporting.
What about a booth inside someone else's mall?
Treat it as a location. Your items live there, sales at that booth reduce your stock, and your online listings delist accordingly.
Can I see which location an item is at from a marketplace order?
Yes. The order carries the item, and the item carries its location, which is what makes picking a sold item practical when your stock is spread across sites.
Step-by-step product docs
This guide explains how it works. These show you exactly where to click.
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